How to Confirm Your Booking for a Class and What to Do If You Don't Receive an Email
- pattyfunnell
- Jan 5
- 3 min read
Booking a class should be a smooth and straightforward process. Yet, many people wonder if their booking actually went through or if they are officially registered for the class. This guide will walk you through the simple steps to book a class, how to confirm your booking, and what to do if you don’t receive a confirmation email. By following these clear instructions, you can avoid confusion and be ready to enjoy your class with confidence.
Image caption: Confirmation page displayed on a computer screen after successfully booking a class
Steps to Book a Class
Booking a class involves a few easy steps. Understanding each step helps ensure your registration is complete and you receive the necessary confirmation.
1. Create a Profile
Before booking a class, you need to create a profile on the website. This profile stores your personal information and preferences, making future bookings faster and easier.
On the home page, go to top right and click login. You will have an option to create profile.
Provide accurate contact details, especially your email address and phone number.
Set a secure password to protect your account.
Complete any required fields to avoid delays.
2. Buy a Membership
Our classes require a membership purchase before booking. This step confirms your eligibility to join the class.
Choose the membership plan that fits your needs. If this is your first flight, we recommend the buy 1, get 1 free so you can fly twice instead of once.
Complete the payment process securely.
Check for any membership activation emails or notifications.
3. Pick a Class
Once your profile is set up and your membership is active, browse the available classes.
You will want to locate the Ground School A classes- they are our foundational classes.
If you feel like you will need extra help, you may choos Flight Prep
Look for classes that fit your schedule.
Select the date and time that works best for you.
4. Click Book
After selecting your class, click the “Book” button to reserve your spot.
Review your booking details before finalizing.
Confirm any additional options or preferences.
Submit your booking request.
How to Know If You Are Booked for a Class
After booking, the most important confirmation is the email you receive. This email serves as proof that your spot is reserved.
What to Expect in the Confirmation Email
Your name and profile details.
Class name, date, and time.
Location or online access instructions.
Payment receipt or membership status.
Contact information for support.
If you receive this email, your booking is successful. Save it for your records and check it before attending the class.
Checking Your Booking Status Online
Many platforms allow you to log in and view your upcoming classes.
Navigate to your profile or dashboard.
Look for a section labeled “Upcoming Classes.”
Confirm the class details match your expectations.
What to Do If You Don’t Receive a Confirmation Email
Sometimes, the confirmation email might not arrive immediately or could be missing altogether. Here are steps to resolve this issue.
1. Check Your Spam or Junk Folder
Emails from new senders sometimes end up in spam folders.
Search your email for the class or company name.
Mark the email as “Not Spam” if found.
2. Verify Your Email Address
Make sure the email address in your profile is correct.
Log in to your account.
Review your contact information.
Update if necessary and try booking again.
3. Wait a Reasonable Time
Some systems send confirmation emails with a delay.
Wait at least 15 to 30 minutes after booking.
Refresh your inbox periodically.
4. Contact Support for Help
If you still don’t receive an email, reach out to customer support.
Use the contact form on the website or call us so we can help you.
Provide your profile details and booking attempt information.
Ask them to verify your registration and resend the confirmation.
Tips for a Smooth Booking Experience
Following these tips can help avoid common issues and ensure your booking process goes smoothly.
Use a reliable internet connection when booking.
Double-check all entered information before submitting.
Keep your membership active and up to date.
Save confirmation emails and screenshots of your booking.
Set reminders for your class date and time.
Booking a class should be simple and stress-free. By creating a profile, purchasing a membership, selecting your class, and clicking book, you take the right steps to secure your spot. The confirmation email is your key proof of registration. If you don’t receive it, checking your spam folder, verifying your email, waiting a bit, and contacting support will help you resolve the issue quickly.
Note- We are only open when we have people booked for classes. If you don't have a confirmation or you are confused, please reach out, we are happy to check for you.
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